Frequently Asked Questions
If you do not find the answer to your question, please contact us.
We will be happy to help
What payment methods do you accept?
We accept payments through PayPal and Stripe. Both platforms accept major credit/debit cards, including Visa, Mastercard, American Express, Discover, and more. Additionally, PayPal allows payments from PayPal balances, bank transfers, and PayPal Credit for eligible customers. Stripe also supports Apple Pay and Google Pay for seamless checkout experiences.
Do you provide installation services for water pumps?
No, we do not provide installation services for water pumps. However, we can recommend reliable installation professionals if needed..
How long does Delivery take?
| Sydney, Melbourne, Adelaide | 1-5 business days |
| Newcastle, Brisbane, Canberra, Geelong, | 2-6 business days |
| Perth, Hobart, Darwin | 3-8 business days |
| Non Metro VIC, NSW, SA | 5-12 business days |
| Non Metro WA, TAS, QLD | 4-13 business days |
| Far North WA, Far North QLD and NT | 7-16 business days |
This is the approximate delivery time after dispatch
Do you offer free shipping across Australia?
Yes, we offer free shipping across the entire territory of Australia. All orders are shipped via Australia Post, ensuring reliable and timely delivery right to your doorstep.
Are your products compliant with Australian standards and regulations?
Yes, all our water pumps meet Australian standards and regulations for safety, quality, and performance. We prioritize providing products that adhere to industry standards and certifications.
Do you offer warranties on your products?
Yes, we provide warranties on our water pumps, covering manufacturing defects and ensuring peace of mind for our customers. The duration of the warranty may vary depending on the product, so please check the product description or contact us for more information.